Forum Discussion
Articulate Rise 360 - is the system down right now? cannot access our courses
Articulate Rise 360 - is the system down right now? cannot access our courses
Hi everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
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I tried using both Chrome and Edge with different devices, still no luck. We have a project due end of day today and it's impacting our timeline.
We have not been able to access our courses since yesterday afternoon.
Also getting the 504 gateway error as of 11 am CDT. Is there an ETA for resumption of service? Thanks!
Hi everyone,
I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue.
We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.
Hi everyone,
We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.
If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!
Adding content to Rise 360 (specifically text to a list block) and getting kicked out of the course with the following message "Something went wrong. Please try again or contact support if the problem persists".
13:39 Central (Update) - This seems to be working now without issue.
Hi Julie!
Thanks for sharing the update! Glad to hear the issue has been resolved! If you run into any setbacks moving forward, please connect with us through a support case.
We'd be happy to help!
