Hi KellyAuner,
We are encountering an issue with Articulate Rise courses in our iOS and Android apps. The courses work perfectly when launched through a web browser in our LMS and on SCORM Cloud.
However, when we attempt to open the courses in our iOS app, the app crashes. On the Android app, the course briefly displays the default loader of Articulate Rise before the screen goes blank. We are using WebView to launch the courses in both apps. The recent Articulate Storyline course are working fine in both the app.
Hi Swap!
Thanks for following up. Glad to see Kelly has been helping you!
If the SCORM package performs as expected in SCORM Cloud, this issue is likely related to the LMS app being used. I suggest connecting with the development team, to have them take a deeper look at what could be causing the 'unauthorized access' error.
