Forum Discussion

CaitlinHenshall's avatar
CaitlinHenshall
Community Member
5 years ago

Articulate Rise Not Loading

Hello! Articulate Rise has been struggling to load for me all day. When it did load, I'd be in a course for a minute or two before I got the 'Your session has timed out' screen. Now it's stuck on co...
rise 360
KristenMitch893's avatar
KristenMitch893
Community Member
3 years ago

I am attempting to create a new course in Rise and it will not load. All my other courses I have already created seem to open just fine. Just can't start a new course for some reason. Please help!

 

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    3 years ago

    Hi there, Kristen. Just following up. If you're still having trouble creating a new course, try these steps:

    • open Rise 360 in another supported browser (Edge, Chrome, Safari, Firefox)
    • try a private browsing window
    • clear your browsing history
    • restart your machine

    If that doesn't work, please let us know by starting a case here!