Forum Discussion
Articulate Rise Won't Load
Is anybody else experiencing this problem? My Rise course won't load and gets caught in on the "course loading" screen. My colleague is having a similar issue.
Anyone else?
my Rise 360 courses are stuck at "your content is loading". I know that there was maintenance yesterday, but I the status page shows no current issues?
Hi Megan,
We're looking into what went wrong. Please use a private browsing session (like Chrome incognito mode) to log in and work in Rise 360 for now, and we'll update you with more details as soon as we can!
Hi again, Megan. We've identified the maintenance issue that some folks are experiencing as a problem related to caching. Please check that you've cleared your cached images and files as in this screenshot:
If that doesn't work, please connect with us by clicking here and provide what browser you're using as well as the URL where you're experiencing this issue.
