Forum Discussion
Articulate Rise Won't Load
Is anybody else experiencing this problem? My Rise course won't load and gets caught in on the "course loading" screen. My colleague is having a similar issue.
Anyone else?
I have a similar issue. Our organisation works on VPN - when I go to access my Rise 360 courses I get the "your content is loading" but nothing happens. It only downloads when I disconnect from VPN. Do you know why that is? Preferably, we would like to stay on VPN.
Hi Rj,
If Rise works when you're disconnected from your VPN, please make sure these endpoints are accessible in your VPN. You may need to work with your IT admin on this. I hope this helps! Let us know how it goes.