Forum Discussion
MattSustaita-c4
6 years agoCommunity Member
Articulate Rise Won't Load
Is anybody else experiencing this problem? My Rise course won't load and gets caught in on the "course loading" screen. My colleague is having a similar issue.
Anyone else?
JonathanCrowley
2 years agoCommunity Member
We've had similar issues. Some Rise packages would load, others wouldn't. How we solved it was the following:
- Open the course.
- Go to the "Reports" setting.
- Select the users having issues.
- Scroll to the bottom and select "Delete Selected Attempts".
Hope it helps.
AngeloCruz
2 years agoStaff
Thanks for sharing these steps, Jonathan!
I'm glad it fixed your issue with the loading of your Rise courses. I'm sure this will help others having this issue as well. Have a good one!
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