Forum Discussion
Articulate software appears corrupt error
Hi All
I have been using a trial version of the Articulate software for a few days now and today when I attempted to open Articulate it said "Your Articulate 360 installation appears to be corrupt...
Good morning, James!
Thanks for raising this, and I'm sorry to hear about not receiving Eric's email!
I see he recently reached out to the email tied to your E-Learning Heroes profile on 12/29/2020 (6:24 AM EDT) from support@articulate.com. I just resent the response.
To cover every base, let's double-check your spam and junk folders to see if the email is getting caught there. 🤞
In the meantime, I'll share the first troubleshooting step in case others have the same experience:
We support authoring and viewing Articulate content on Surface Pro tablets. First, let's make sure that the .NET framework is enabled. More info here.
P.S. It looks like your contact info came through to the public forum. If you'd like to remove it, simply click here to access the link for editing.
