Articulate storyline 3

Hi, Wiwin, and welcome to E-Learning Heroes! ✨

Thank you for opening a support case with our engineers.

I see we sent you this link with information on how to fix erratic behavior in Storyline. If you're still having trouble after trying those steps, my suggestion would be to do a quick repair of Storyline 3. You can find the instructions here. 

Please make sure you are also working from a local hard drive, as we don't recommend working with files on a network drive.  

You can reach out to us through the case if you have additional questions.