Does it do the same for all offsite users, or do some, who have already authenticated, have success? I'm guessing if the authentication cookie already exists it would load the webobject contents?
I have about 100 participants, some onsite, some offsite and only a few will send me an email reporting the issue. Until yesterday, it seemed like only off site - remote login user were affected. The onsite user is seasoned and quite reliable. I myself cannot replicate the issue but I use a VPN connection and a company issued laptop.
