Forum Discussion
Articulate Storyline 360 crashing after recent Windows 11 update.
I just recently install the Windows 11 update and Storyline is crashing after it. I can open the app in my computer and work as normal but when I try to Preview slide or scene or even publish the co...
Just uninstall the Windows update. This clearly is a major issue and is going to take time to fix. Save yourself the headache of trying to troubleshoot it.
I had to find the instructions to manually uninstall a windows 11 update. I found one dated 2022 that worked https://www.makeuseof.com/manually-uninstall-windows-10-updates/
Now to reboot and test it.
I uninstalled the windows update but the problem is still there. :(
You have to go back to your previous version of Windows (21H2).
From Microsoft support:
For a limited time after upgrading to Windows 11, you’ll be able to go back to your previous version of Windows by selecting Start > Settings > System > Recovery .
Next to Go back , select Go back.
This will keep your personal files, but it'll remove apps and drivers installed after the upgrade, as well as any changes you made to settings. In most cases, you'll have 10 days to go back.
Marcello,
Thank for the clear instructions.
Unfortunately I installed this update more than 10 days ago. It tells me I cannot go back. At least I have a work around.
