Forum Discussion
Articulate storyline 360 sign in error ( recurring)
Hi team,
I am facing a multiple sign in error in middle of using articulate storyline and sometime my password is also not accepted while re-signin.
It asks for sign-in any time, sometimes more...
Hello, I am having the same issue. At the time I can't use Storyline 360. I am signed in to Rise ok, but launching Storyline gives me the attached message. I have been seeing this for a week or so but now I can't use Storyline at all. Please help. I don't have an IT team (per message above) but I will take a look at the suggestion.
Hey Jeff,
I am so sorry that you are experiencing this issue!
As Ashley mentioned, I would check to see if a Firewall is preventing accessing: Articulate 360 Network Endpoints. The domains listed in that article must be accessible on port 443 for Articulate 360 apps and services to work properly.
I have also opened a case with our Support Engineers so they can dive in deeper here. You will be receiving an email shortly from our team so please be on the lookout!
Please let us know if you have any additional questions in the meantime!
