Forum Discussion
Articulate storyline 360 sign in error ( recurring)
Hi team,
I am facing a multiple sign in error in middle of using articulate storyline and sometime my password is also not accepted while re-signin.
It asks for sign-in any time, sometimes more...
Hi James,
Can you try rebooting Articulate 360 as a whole? We've heard from a few customers that after the outage was resolved yesterday they were still stuck in that state today if they had left Articulate open overnight.
Here's what that looks like on my machine:
If you're still having trouble logging into the desktop app, let me know or connect with our Support Team here. We'll help you pull diagnostic logs to troubleshoot further!
Yup. I decided to do a reboot of the PC and voila...everything was back to normal. Thanks!
James Washok, M.Ed.
Instructional Designer * Teammate Training
Operations Learning Center * 4800 Diplomacy Road * Fort Worth, TX 76155
Tel: 817.554.7223 * Mobile: 972.795.5493
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