Forum Discussion

MatthewJung's avatar
MatthewJung
Community Member
3 years ago

Articulate Storyline Error Report

I'm having a strange issue where every time I try to export the courses on Storyline, there is an error report that gets thrown and doesn't go through all the way. Does anyone else have this issue? Picture of the message included.

storyline 360
  • LaurenConnelly's avatar
    LaurenConnelly
    Staff
    3 years ago

    Hello Matthew!

    I am happy to help! There are a few reasons why this error occurs:

    1. You're saving to a shared or network drive. Instead, save the course locally (Typically C: drive)
    2. There is an object preventing the course from publishing. If so, try previewing the course to see if the same error appears.
    3. The file is corrupted. If so, I'd recommend importing this project into a new project.

    I'm happy to take a look at the project as well. You can attach the .story file to this discussion or upload it privately in a support case. 

    • MatthewJung's avatar
      MatthewJung
      Community Member
      3 years ago

      Thank you so much! It was because I was trying to save to the company dropbox. It worked when I saved it locally!

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