Forum Discussion
SandraLoach-9de
4 years agoCommunity Member
Articulate360 issues when working from home over VPN
Morning
Since I started working from home (due to Covid) in March last year I've had intermittent problems with Articulate360 not working over VPN. It will work for a bit (no rhyme nor reason to h...
JoseTansengco
Staff
Hi Susan,
If you're experiencing issues with Articulate 360 when working while connected to a VPN, you might need to reach out to your VPN administrator and have them check if the VPN is configured to allow connections to Articulate's endpoints. If the issue persists after verifying the endpoints, reach out to our support team by opening a case for further assistance.
SusanMenzies-e5
3 years agoCommunity Member
Thank you for responding so quickly. I'll check that all is working.
Susan Menzies
Instructional designer
Retirement & Superannuation Solutions, Link Group
Level 11, Tower 4, 727 Collins Street, Docklands 3008
61 3 430 708 183
E susan.menzies@linkgroup.com
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