Forum Discussion
Articulate/PowerPoint add-in causing shutdown issues
Hello - I have recently started having a problem with my PowerPoint program. When I go to close the program, I get an error - "Microsoft Powerpoint has stopped working". During my troubleshooting I f...
I don't even have to have a file open. I can open PPT, then immediately close it and it will show the error message as long as the add-in is active. So, I don't think it's file-specific. Our files are usually saved on a network drive location but it does the same if I'm working from my desktop.
I haven't updated Studio360 in a long time so I will try that first. If that doesn't help I'll try a repair of Studio 360. This only started showing up recently, within the last 2-3 weeks.
UPDATE: I just did an update on Studio 360 and problem is no longer there. Thank you for the help!
I don't even have to have a file open. I can open PPT, then immediately close it and it will show the error message as long as the add-in is active. So, I don't think it's file-specific. Our files are usually saved on a network drive location but it does the same if I'm working from my desktop.
I haven't updated Studio360 in a long time so I will try that first. If that doesn't help I'll try a repair of Studio 360. This only started showing up recently, within the last 2-3 weeks.
UPDATE: I just did an update on Studio 360 and problem is no longer there. Thank you for the help!
RichardFergu904, I am so happy to hear that! Thank you for letting us know that it worked!
