Forum Discussion
Attachment Block - Now Available!
Hey Everyone,
You asked for it so we built it - the all new Attachment Block. It makes it super easy to add attachments (PDF, Word, Excel, or any filetype) to your Rise courses.
Check out this video (recorded with Peek and hosted on Articulate Review, of course.)
https://360.articulate.com/review/content/aaf8d183-c0d8-492e-9f3f-79c1c9b3bfca/review
Enjoy!
Adam
82 Replies
This is very cool. Thanks so much for the added feature. Keep them coming!
Nice addition! We will definitely use it. :)
That's a great addition - thanks!
Thanks for adding your voice, Michelle. It's good to have the context for our Product team as they continue to make updates and improvements to Rise!
Hi! I want to echo Michelle's comment, and also note that being able to display a thumbnail image for the downloadable doc would be really nice.
Very helpful, thanks.
Are there any size or file type limitations for this feature? When I try to upload a small 1.9MB file, it just says "No file added" and then in the edit pane, has a pink box with a bunch of raw data that starts with <?xml version="1.0" encoding="UTF-8"?> <Error><Code>SignatureDoesNotMatch</Code>
After this happens I cannot re-upload anything to that file attachment block because the error message overtakes the file upload button. The only thing I can do is delete and add a new file attachment block. However, the 1.9MB file that I'm trying to attach to my course keeps doing this same thing.
Thanks for telling us about the problem, Andy! A 2 MB file should be no problem at all, as long as you're using one of the supported browsers for authoring Rise courses.
Can you share a copy of your file with us for a closer look?
I am using Firefox 52.0 (64-bit). I just tried uploading a smaller file and had the same issue. So, it must be related to the file type and not size. I have created a support issue and uploaded a copy of the file to that support case, so I guess I will wait for help through that system.
Thank you,
Thanks for sending us a copy of your file, Andy!
I'm going to guess that Rise isn't quite sure what to do with that unique file type, but we'll take a deeper look ASAP, and you'll hear back from Rowie with his findings (and our next steps)!
I have a the same problem as Andy. I have a unique proprietary file type used by my company and I tried to upload it and got exactly the same error. I was able to upload it as a zip file and could upload an excel spreadsheet, so its definitely related to the file type. Its only 52k, so it seems silly having to zip it to be able to display it. Can this issue be resolved?
Hi there Donna,
Thanks for reaching out here and for also opening a case. I see my colleague Vevette found the problem was due to the .etz file extension, and she logged this issue to our Quality Assurance team for review.
Until we have a fix, you'll want to first zip the file before attaching it to the Rise course.
Thanks again for letting us know what's going on, and I'm sorry if it's slowing you down!
I need this feature to link to documents stored in a content repository, and to be able to rename the file name.
We have multiple Rise objects that might link to the same file, if that file gets updated, I need to know that this change is going to filter through to all locations where it is embedded
