Forum Discussion

ChristinaClark-'s avatar
ChristinaClark-
Community Member
7 years ago

Attachment block gives inconsistent download results

Hi, I am attaching various practice files to Rise courses for software training, the idea being that learners can try things out for themselves. I'm using the attachment block for this. When I c...
rise 360
  • AlyssaGomez's avatar
    AlyssaGomez
    2 years ago

    Hi everyone! We fixed the issue in Rise 360 where extra characters were added to attachment block file names. Please have a look, and let us know if you have any further trouble with your attachment blocks!

ImogenCraney-88's avatar
ImogenCraney-88
Community Member
5 years ago

I'm still having this problem with the attachment opening in a new tab and long string of letters.

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    5 years ago

    Hi there, Imogen. I'm seeing this behavior when using the Share link, and it prompts me to open in a new tab in Internet Explorer. If I export the course for LMS or web, the attachment file is downloaded with the right name.

    I'll document this issue for my team, and we'll let you know here when there's an update. Thanks!

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