Forum Discussion

JeremyWhite's avatar
JeremyWhite
Community Member
12 years ago

Audio and Video out of sync when using Seekbar

I have a number of different courses where I have recorded video using Storyline. I have then exported the video, converted it to an audio file, edited the audio with Audacity, and then inserted th...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
10 years ago

Hi Bernard, 

We don't have a date yet for the update - but once we know we'll update this thread immediately. I know our team is still hard at work on it and going through some additional testing before we push it out. 

As far as updating the existing files, I haven't tested the update myself yet, so I can't say for certain but based on how similar fixes/updates in the past have worked I would expect that to be the case. I'll reach out to see if I can get any more information. 

  • BernardSandler's avatar
    BernardSandler
    Community Member
    10 years ago

    Hi Ashley,

    Providing substantive information about a long awaited and frequently requested fix to flaw in the software was an excellent start.  I fear that we are dipping back into the pattern of non-response that characterizes this thread.

    1. Please confirm whether re-publishing existing content with an updated version of Storyline will correct the syncing problem you have identified above.  If you don't have the answer, please get one from the development team.

    2. Please provide at least an approximate schedule for this update so that the Articulate community can plan a our development cycles effectively.

    Thanks,

    Bernard