Forum Discussion

JeremyWhite's avatar
JeremyWhite
Community Member
12 years ago

Audio and Video out of sync when using Seekbar

I have a number of different courses where I have recorded video using Storyline. I have then exported the video, converted it to an audio file, edited the audio with Audacity, and then inserted th...
storyline 360
DanielHyun's avatar
DanielHyun
Community Member
10 years ago

Hello,

I'm assuming there hasn't been a solution for this? I have the latest storyline update (9: 1605.1919) and have the same sync issues when using the seekbar. My course consists entirely of interactive videos so this is a real issue.

  • AshleyT-Pollard's avatar
    AshleyT-Pollard
    Staff
    10 years ago

    Hi Darren,

    Did you see Leslie's reply on the previous page?


    Leslie McKerchie

    Hi all,

    I wanted to provide an update here, as Storyline 2 Update 8 was just released, and included a number of fixes which you can see in the release notes available here. The item you all may be particularly interested in is how it fixed an issue where a video would no longer be synced with the slide's timeline after using the seekbar to scrub back and forth through the video. You can download the latest update here, and after downloading and installing the latest update you’ll want to republish any existing content to ensure that the updates and fixes are applied.

    Let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

    You'll also find it documented here.

  • DanGraham1's avatar
    DanGraham1
    Community Member
    10 years ago

    Oh, really? I'm not having that problem anymore with the latest update.

    I did put a video together on how to fix the problem by adjusting
    keyframes, if the updated absolutely isn't working for you, for whatever
    reason.

    https://youtu.be/OnWF6JcoyWo

    - Dan Graham