Forum Discussion
Audio Cuts out on random slides
HI there. We have an issue where the audio cuts out on random slides. For example: In one upload slides 5 and 8, the audio will cutout half way through. But it will always be slides 5 and 8 that cu...
Hi Justin,
Sorry to hear about the problems you're experiencing. You mentioned everything played as normal within SCORM Cloud? That's an industry standard testing method, and if it's able to work there, I'd suspect that there is something happening on the side of your LMS that is preventing the audio from playing and not something in the file itself. Are you able to share that posted version with your LMS team so that they can see it is working?
We're happy to test it as well, if you'd like to share the .story file here or with our Support team we can test it as well (likely within SCORM Cloud and/or Articulate Online).