Forum Discussion
Audio Cuts out on random slides
HI there. We have an issue where the audio cuts out on random slides. For example: In one upload slides 5 and 8, the audio will cutout half way through. But it will always be slides 5 and 8 that cu...
It worked in the first three sections, but not in the fourth. So frustrating. I'm curious for others who had issues how long the audio was on the affected slide. I have noticed it seems to happen on any slide with audio longer than 60 seconds, and it usually happens around the 60-second mark.
Hi Patrick!
I understand how frustrating that is! I see that you've connected with Mick, one of our Support Engineers, in a support case. Great call. We'll continue the conversation via email.