Forum Discussion
Audio drops from slides inconsistently in Storyline 360 Feb & March 2020
I've been experiencing inconsistent audio dropping issues in February & March 2020. In the past, audio in my courses always sounded perfect. I'm recording audio in Audacity using the recommended for...
Hi Huan!
Sorry you've hit this snag too! Reaching out to our Support Engineers is the best place to start. They'll take a look at the file and zero in on what could be the main issue affecting multiple audio files.
Please use this link to start a support case! The quickest way to receive help is to include your file and a description of what you've tried so far. After submitting a case, you'll hear from our team shortly.