Forum Discussion
Audio Edits Not Saving
When trimming audio using the built-in SL editor, the audio is saved as is and exported correctly while in session. However, after saving the course, closing it, and reopening it, the trimmed audio ...
There seems to be no way that I can upload my file on my original case ticket so i will need to submit a new case.
Hi Sherri!
Thanks for following up!
Smart move on sharing your file through a support case. I see that you've connected with my teammate John Carlo. You're in excellent hands working one-on-one with him!
We can continue troubleshooting through your support case to keep all information in one spot.
Thank you. I heard from John Friday afternoon and tried the steps he provided but it did not resolve the issue; I am waiting on further information from John. In the meantime, I did open a new blank file and import all of my slides into the new blank file. I tried editing files in the new file but it did not save the edited audio files. Also, this is hit or miss. Sometimes I can edit and save an audio file, close the course, reopen the course, and my edits are saved. Then I move to the next slide and repeat the same steps, and my edits are not saved. It's very unstable right now.
