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jkshenk's avatar
jkshenk
Community Member
17 days ago
Solved

Editing AI Audio?

Each time I go to edit my AI Audio file I am getting a pop up that is staying "check internet connection." All of my other internet needed software is working, I have also closed and reopened Storyline, restarted my computer and even turned off my router (and unplugged it) and I am still getting the same pop up when I tried again.  

Is anyone else having this problem today? Do you have any other advice on what I can do?

8 Replies

  • I am also experiencing the same problem. Hopefully you can work on other areas of your project until the functionality returns.

    • jkshenk's avatar
      jkshenk
      Community Member

      RonPrice​ you were right!  Do you know what caused the problem so I know what to do in the future if this happens?

      • ThomasHadley-78's avatar
        ThomasHadley-78
        Community Member

        Hi Could Ron explain who he is and how he knows that the bug was fixed ?It is not clear to me