Forum Discussion

CianaOrtiguera's avatar
CianaOrtiguera
Community Member
3 years ago

audio file not visible in timeline

My audio file disappeared in the timeline. I need to replace an audio file and I don't know how to do it without seeing where that file is. Does anyone know how I can get it to show up in my timeline again? 

  • Hi Ciana,

    consider...Perhaps the audio file was already deleted? When you preview it, does the audio file play? Is the audio file on a layer? What happens when you upload the new audio file? Do you get conflicting audio?

    • CianaOrtiguera's avatar
      CianaOrtiguera
      Community Member

      The file has not been deleted. When I preview the slide the audio plays. I need to replace the audio with another one but can’t because I can’t click on the wave form because it’s not there.

      Sent from Yahoo Mail for iPhone

    • CianaOrtiguera's avatar
      CianaOrtiguera
      Community Member

      I don’t have layers for this slide. And I tried adding another audio and the audio overlaps.

      Sent from Yahoo Mail for iPhone

  • You could attach your .story file here, and let someone take a look at it.

  • Had similar issue. It turned out my MP3 was hiding in an object state, so didn't appear on main timeline. Recommend:

    1. Go to Media Library
    2. Find the audio file in the list and select it.
    3. In lower-right corner above "INSERT AUDIO CLIP" the exact location of the MP3 is displayed, such as "Base Layer > Text Box 1 > Normal.
  • Hello Christopher!

    Thank you so much for sharing these tips on how to find missing audio when they're hiding in a state! I appreciate the step-by-step instructions, which make them easy to follow. I'm sure it will be a big help to our community members with a similar problem!

    Have a wonderful new year! 🎉