Forum Discussion
Audio files not importing into Storyline 360
Please help! I have .wav files that are confirmed 16 bit 44Khz, but will not import into Storyline. I keep getting error message that they're not a supported format. I then exported the file from Au...
Hi, Carol!
I just tried importing your WAV file and it worked just fine for me. https://360.articulate.com/review/content/0d8fc61c-fd87-466d-a73a-7e420ec5987d/review
Not sure what to suggest. Uninstall and reinstall Storyline? Not sure.
You may want to start a support ticket with Articulate to see if they have some ideas on what you can try.
As an aside, I prefer importing WAV files and not MP3's, although YMMV. :) My rule of thumb is "Start with the best and let Storyline compress." For producing WAV files, I use Audacity and have gotten consistent good results.
