Forum Discussion
Audio for videos no longer plays once course published
I have a course with several videos. In preview everything works fine, but once published the audio can't be heard. I have tried in the LMS and SCORM.com - no sound. Anyone else have this sort of issue? Is there some sort of new setting I missed in the latest upgrades?
Hi Karyn,
I appreciate you sharing what you are experiencing with your published file.
I'd like you to share your project file with our support engineers to investigate what's happening with your permission. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.
Thanks, I have submitted it
Thanks, Karyn. I can see that you are currently working with Johnrey.
