Forum Discussion
Audio from Videos included on layers continue to play when the base layer is revisited. Issue with latest release of 360
Hello. I am experiencing this same issue with courses recently created that have videos on layers. Users click play/replay buttons on the base slide to play the videos on the layers which then return to the base slide with a trigger to hide the layer when the timeline completes.
The issue is that audio will spontaneously start playing on one or more of the videos without the user doing anything. Very confusing when your watching one of the videos, and then audio from another video just starts playing on top of it.
I think this issue boils down to how layers work, so I want to get a deeper understanding of the mechanics behind this. The trigger is to HIDE the layer, not stop it. There also seems to be a redundant layer property to HIDE the layer when the timeline completes. What is the difference between the trigger to hide a layer when the timeline completes and the layer property to hide the layer when the timeline completes?
Let's say for example that I have a video that for whatever wonky reason just replays on its own, or perhaps its corrupted and the timeline of the video somehow does not overlay the video itself and extends out a minute or two. In this particular case if I hide the layer when the timeline completes, will the audio timeline of that corrupted video continue to play even though the layer itself has hidden?
I've opened a support case (#02958541) about this issue and provided the slide that this is happening. Appreciate it if we can get some support on this.
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