Forum Discussion
Audio getting corrupted while creating CC in Articulate Storyline
Hello there,
I am working on an urgent deliverable and the timeline's cutting close. The issue that am facing is, when I try to create CC for the audio that's already in the course, the audio is g...
Hello Shivangi,
Thanks for reaching out!
Sorry to hear about your audio files becoming corrupted. I'd like to ask a few questions to help clarify your experience:
- Are you working locally when making changes to your project file? Working directly on a network drive can cause issues with your project file.
- Do you have the latest version of Storyline 360 installed?
You can check out this article which details other scenarios that can cause files to get corrupted.
If you're working locally, try doing a repair of your Storyline 360 installation to see if this helps. If the issue persists, reach out to our support team here so we can check what's happening with your audio files.
