Forum Discussion
SomannaGadipell
11 months agoCommunity Member
Audio Issue
We are facing an issue with audio. Audio is inserted from the start of the frame. But in the output audio is playing from the middle of the slide. This issue is only with the laptops, working fi...
RonPrice
11 months agoPartner
Believe it or not, I have found that sometimes larger cropped images can impact how the audio plays. If you were to deselect the visibility of your images and play the slide you can test. If it plays normally, then you can test by making each image visible one at a time and then see which one causes the failure. Then when that happens you can remove or replace that corrupt image.
- HilaryTramme56611 months agoCommunity Member
I'll try that...appreciate it. I've sent the file through the secure site. Have a great weekend.