Forum Discussion

MikeWilliams's avatar
MikeWilliams
Community Member
3 years ago

Audio issues in Review 360

Hi,   I am having audio challenges when I load a module into Review 365. The audio is significantly delayed on the review platform. Any suggestions?   Thanks!
Review 360
MCostaStienstra's avatar
MCostaStienstra
Staff

Hi, Mike.

Thank you for reaching out! 

Let me ask you a few questions to help narrow down the issue:

  • When you say the audio is delayed, do you mean it's out-of-sync with a video or animations on the slide, or that it takes a while for it to start? 
  • Does it work as expected when you publish to other formats, such as web?
  • Does this happen when using a specific browser?

Looking forward to your answers so we can continue troubleshooting.