Forum Discussion
SamClark
7 years agoCommunity Member
Audio lost in all slides
Latest production SL 360 just dropped audio in all slides. The audio icon is there, the timeline for the audio is empty, the preview won't play the audio.
All slides...
LeslieMcKerchie
7 years agoStaff
Hello Kimberly and welcome to E-Learning Heroes :)
Thanks for reaching out and letting us know that you've run into a similar issue.
I took a look at the case that Sam shared above and it seems specific to his files. The audio files had other characters, such as periods and spaces, and removing these seemed to remove the issue in our testing.
If you'd like our team to take a look at your file as well, you can certainly share it here privately.
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