Forum Discussion
SamClark
7 years agoCommunity Member
Audio lost in all slides
Latest production SL 360 just dropped audio in all slides. The audio icon is there, the timeline for the audio is empty, the preview won't play the audio.
All slides...
GinaSinger
5 years agoCommunity Member
I have had this problem on several different files all day. Any fix for this problem. The audio is there, but after I publish the file the audio is lost on all slides. I can still see the time the audio should have taken, but the audio is not loaded.
BeccaLevan
5 years agoCommunity Member
Thanks for reaching out, Gina!
Sorry to hear that you're losing audio after publishing, and great call on opening a case to work with our support team! I see you're working with my teammate Robert; you're in great hands!
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