Forum Discussion
Audio not always working while viewing course on iPad
I published a course with the following qualities:
Storyline 360
Published for LMS, SCORM 1.2
HTML5 only output
When viewing the course from a desktop computer, the audio behaves perfect...
Hi Jennifer! I apologize for the issues your client has hearing audio on Safari for desktop.
- Can you confirm that your client is using the latest version of Safari?
- I would recommend they clear their cache and cookies and try to play the audio again.
If that does not resolve your issue, I encourage you to open a case with our support engineers. We will delete it from our systems when troubleshooting is complete.