Forum Discussion
FrazierSmith-c4
6 years agoCommunity Member
Audio not playing in Chrome
I am having issues with getting audio to play on my project in Chrome. I am using Storyline 3.30.19518.0
I know there are issues with auto-play, so it is currently set up where the audio plays wh...
LaurenDuvall
6 years agoStaff
Hello Nikisha and John!
Luckily we know why this happening.
Early in 2018, Google stopped autoplaying audio in Chrome 66. This change broke a lot of web content, such as e-learning courses with audio introductions. The internet community cried for help, so Google temporarily rolled back the policy, giving everyone time to update their content.
With the release of Chrome 70 in October 2018, Google stopped autoplaying audio again. And this time, the change is permanent.
With that, there are browsers that we recommend.
John, would you mind sharing how you are publishing your course?