Forum Discussion
FrazierSmith-c4
6 years agoCommunity Member
Audio not playing in Chrome
I am having issues with getting audio to play on my project in Chrome. I am using Storyline 3.30.19518.0
I know there are issues with auto-play, so it is currently set up where the audio plays wh...
JohnnieThayer-7
6 years agoCommunity Member
Wondering if there's any update on this. We're having audio problems as well - using Storyline 3, same way we've always published/zipped and uploaded. Audio will drop after the slide starts, the progress bar continues, the actions on the slide continue, just no audio and only in Chrome or mobile (off of the app for the LMS). We've found one or two things that seem to be happening, but nothing consistent and it's happening on almost every course at least once. We have to republish several times (no changes to the course) and it just suddenly works. No rhyme or reason. It's making it VERY frustrating.
Using only IE is not an option - our learners are using different versions and we can't consistently ensure the course will mark complete. :-(