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ChristinaBro288's avatar
ChristinaBro288
Community Member
4 years ago

Audio Not Playing on Mobile Devices

Hello, We recently published a Storyline 360 project to Review 360. We sent the project out to stakeholders via the Review 360 link. It seems that everyone reviewing on a mobile device cannot hear...
Review 360
ChristinaBro288's avatar
ChristinaBro288
Community Member
4 years ago

Hi Lauren,

Thanks for your reply, you are correct. The audio is not playing when a mobile device is connected to Bluetooth earbuds.

I have tried viewing the course in Safari and Chrome, and the audio does not play when connected to Bluetooth earbuds. To clarify, the audio is not part of a video; it is just an audio file (mp3) of recorded voiceover. 

Thanks,

Christina