Forum Discussion
Audio not recording or uploading
I've tried to record directly into Rise but using an external microphone. Every time I try to record audio - by pushing the start recording button - it works and I am able to "record" but then when ...
I'm having a similar issue while using Chrome. I signed out and back in and was finally able to record something. Then I deleted the test recording and now can't record anything again. Nothing happens at all when I click on the "Start Recording" button.
Hi there, Alec. Let's test a couple things to see what's going on:
- Try refreshing the browser tab to see if you can record again.
- If you are continuing to get hung up, try opening an incognito window.
If you don't have issues while working incognito, I would be curious about any browser plugins or extensions that you have enabled. You can work with my team here so we can troubleshoot more thoroughly!
