Forum Discussion
Audio Not Working On iPad
I'm testing my app on iPad. When I click an audio button, the audio plays as intended. But if I walk away from the iPad and it goes to "sleep," the audio no longer works when the iPad "wakes."
I could reproduce the problem with my iPad 7th generation (iPadOS 16.7)
how I have tested (-> Review 360, course published with SL 3.80)
- start course
- wait until no audio is running anymore*
- off switch
- on switch
- home button -> safari visible
- next page -> no audio anymore
- only refresh browser html page solves the audio problem
* if I interrupt the audio with click off switch -> no audio problem after click on !!!
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now the same test with iPhone SE (iOS 15.7.9) - I have no iPad with iPadOS 15.7
- no audio problem after switch off/on
a test with iOS/iPadOS 17 would be interesting - but I will upgrade my iPad with a later version of iOS 17
you should open a support case with all infos
