Forum Discussion
AnthonyMuey
2 years agoCommunity Member
Audio Not Working On iPad
I'm testing my app on iPad. When I click an audio button, the audio plays as intended. But if I walk away from the iPad and it goes to "sleep," the audio no longer works when the iPad "wakes."
PatrickVincent-
Community Member
I don't think this is the same issue.....
StevenBenassi
2 years agoStaff
Hi Patrick!
I see that Jurgen has been helping you out, and noticed you've also submitted a support case. Smart move! It looks like you connected with my colleague Darrell who replied to your e-mail sharing some feedback on this issue.
Darrell was able to reproduce the behavior where audio won't play on iOS devices when resuming from device sleep mode. We currently have this logged as a software bug that our team is actively tracking. For your reference, here's a closer look at how we tackle bugs.
We'll let you know as soon as we have an update on this issue. Thank you for letting us know about this, and I’m sorry if it’s been slowing you down!