Forum Discussion

SusanNabonne304's avatar
SusanNabonne304
Community Member
2 years ago

Audio On State Not Playing

Hi Heros - I have a project where I have audio on a state. When switched to that state (set state of rectangle 1 to Normal when user clicks submit), the audio does not play. I have even tried doing a custom state vs. a built-in with no luck.

Anyone else have issues with this? 

 

 

  • Have you tried playing the audio when Submit is clicked? I may be dense, but I don't see any advantage to putting it on the state. I can see a number of drawbacks, besides that it might not work.

    • SusanNabonne304's avatar
      SusanNabonne304
      Community Member

      The click of Submit "triggers" many things including conditional triggers to show states of separate objects...each with its own state audio (I hope that make sense).

      • JoseTansengco's avatar
        JoseTansengco
        Staff

        Hi Susan, 

        The functionality of playing audio files in object states work just fine for me. I've attached a sample project file where audio will play when an object switches states to verify this.

        Since this is not working for you, we'll need to take a look at your project file to figure out why. We recommend opening a case with our support team here so we can take a look at your file in private, and we'll be sure to delete it after we're done.

  • Hi Susan,

    Thanks for reaching out!

    In addition to what Walt suggested, if you're willing to share your file with us, I'd be happy to take a closer look. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete.