Forum Discussion
SarahPowers-63f
4 years agoCommunity Member
Audio randomly cutting out only in Chrome, not in preview
Hi there,
I've read several posts on here that have said that the audio will not work correctly while using Chrome, which is what I am experiencing, but never came across a solution.
The audio p...
KristenNichols
Community Member
This happens to me when using Microsoft Edge on some published eLearnings. I just got notified that something that was working when I published it a year ago is now cutting out in 3 places. This is super frustrating!
BeccaLevan
4 years agoCommunity Member
Hi Kristen,
I'm sorry for this trouble — happy to help!
Are you running the most up-to-date version of Edge? Here's how to check: Settings and more > Help and feedback > About Microsoft Edge. You should see Version 96.0.1054.62.
If possible, can you share your file with us for testing purposes? Feel free to share it by clicking the Add Attachment button in your response or privately here. We'll reach out to you shortly after with our findings.