Forum Discussion
DylanCohan
4 years agoCommunity Member
Audio Recorder Works but Audio in Screen Recording Doesn't
Hi All,
I am attempting to record my screen in Storyline with audio. The screen records fine, but no audio is recorded. When I open the screen recorder, the mic shows no activity as if it is not ...
LucianaPiazza
9 months agoStaff
Hi Ellen,
Thanks for reaching out about your screen recording audio. I'd like to hear more about your setup!
- Are you recording the screen recording on a PC or Windows on a virtual machine environment?
- As you record, does the No Audio option remain selected? I'm curious if it's toggling over to your desktop audio.
- Have you unchecked the Microphone and Speaker Options, as Becca recommended earlier, from the Settings Icon?
- Are you experiencing this if you try creating a screen recording in a new Storyline project?
Feel free to share your .story file with us in this thread or privately in a support case so we can examine your setup more closely.
Looking forward to hearing from you!