Forum Discussion
ConnorR
9 years agoCommunity Member
Audio stops playing on slides after added to LMS
Hi guys,
We've been having an issue with our training videos, we're currently using matrix to deliver them but there seems to be an issue with the sound no playing correctly on some of the slides....
AlyssaGomez
8 years agoStaff
Hi Mary!
Thanks for sharing your file here. I published it with Storyline 360 v.3.12.14612 and hosted it on SCORM Cloud. In my Chrome testing, I was able to hear the audio on the first slide.
Could you test this link in Chrome and let me know if you can also hear the audio on the first slide? I'll be standing by!
- MaryChannon-ce18 years agoCommunity Member
YES, I can. I wonder what could be happening then because whenever I publish it and test, it won’t play through on the first view of the slide.
What settings did you publish it with, can you send me details? Maybe that is the issue?
Thanks!
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