Forum Discussion
ConnorR
9 years agoCommunity Member
Audio stops playing on slides after added to LMS
Hi guys,
We've been having an issue with our training videos, we're currently using matrix to deliver them but there seems to be an issue with the sound no playing correctly on some of the slides....
AlyssaGomez
8 years agoStaff
Hi Mary!
I didn't change any of your settings, but I did publish it with a newer version of Storyline 360.
Try updating your software, then republish your file. Let me know if you see an improvement!
MaryChannon-ce1
8 years agoCommunity Member
Now that I have updated Storyline, when I launch the course from LMS and scorm cloud in Chrome, the issue seems to be resolved . BUT NOW when I launch on iPad with Safari (from LMS OR Scorm Cloud), the audio does not play at all - on ANY slide. Where before it did play on the iPad. The iPad is less important for this course, but still some user may use it. One fix caused another problem.
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