Forum Discussion
KarenGraham-341
11 months agoCommunity Member
Audio stuck in processing
I have been trying to upload audio files to multiple projects and have had no success. After the files have been uploaded they are stuck in "processing".
I have tried on both Chrome and Firefox. V...
KeithByrne-95de
6 months agoCommunity Member
I have this issue currently on rise can you please advise how I can fix??
- LaurenDuvall6 months agoStaff
Hello Keith!
We are happy to help! Here are a few troubleshooting questions to get us started:
- Are you finding that the audio is stuck on processing for all courses or just a specific one?
- Is the behavior the same in a different browser?
- Can you also try importing another audio file to see if that one is also stuck on processing?