Forum Discussion
Audio won't play in Articulate Review
Hi,
I've created a course in Articulate 360, when I played the publish copy everything was fine. I sent it for a customer review, and the sound is not there. I published again, and tried again and...
Hi Angela,
Are you using the latest version of Chrome (ver 79) or the latest version of Storyline 360 (update 36) or both? I'd want to have our team test out your Review 360 link to be sure. How does the rest of the course play? If you can include the Share link here from Review we can give it a test, or you can connect with our Support Team here!
Some other things to test out while our team takes a look:
- How does it play in any other browsers? Safari, Edge, Firefox, etc.
- Can you test it from another internet/network connection?
- Did you notice any playback issues in Preview? What about publishing it to Web and uploading somewhere else, like to Tempshare.
Let us know - and we'll be standing by to help test too!