Forum Discussion
Audio won't play in Articulate Review
Hi,
I've created a course in Articulate 360, when I played the publish copy everything was fine. I sent it for a customer review, and the sound is not there. I published again, and tried again and...
I'm currently experiencing this issue at the moment. I published a SL for Review and audio doesn't play at the beginning. It works normally in Review on mobile devices but not on my laptop on Chrome (Version 96.0.4664.45 (64-bit)). Would the type of audio in SL affect this? Or would it be the internet/lag issue?
Hello Lee!
It is difficult to nail down the cause without seeing the file. Are you comfortable sharing your .story file with us? You can either attach it to this discussion or upload it privately in a support case.
We'll take a look and reply back with our findings!
