Forum Discussion
KathyPeek-40acb
8 years agoCommunity Member
Audio won't play in Articulate Review
Hi,
I've created a course in Articulate 360, when I played the publish copy everything was fine. I sent it for a customer review, and the sound is not there. I published again, and tried again and...
StevenBenassi
3 years agoStaff
Hi Laurianne!
I see that you've already submitted a case and were working with my teammate Georvy!
I was happy to hear you found a solution that worked! Please let us know if you have any more questions!
LaurianneHor341
3 years agoCommunity Member
Hello!
Actually, it did resolve after I made some changes I did not want to make, and it worked fine when previewing in Rise. However it did not function properly once published to Review. I found another work around but am curious what might be going wrong. Also, my test users in Review are encountering playback errors, which is very strange, i.e. not being able to advance through the knowledge check or having questions marked incorrect that are clearly correct.
Laurianne Horner
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