Forum Discussion
Audio won't play in Rise 360
I have recorded video and audio in Replay 360, then published to a video file as well as Review 360. When I upload the video file to Rise 360 the audio doesn't play. I have tried importing the audio...
What was the resolution? Is this a persistent issue in Rise 360?
Hi Lisset! Thanks for reaching out.
Deborah's issue appears to have just fixed itself.
Have you tried clearing your browser's cache yet and relaunching your browser? What about using a different supported browser?
Would you be willing to open a support case here and share your files with our support engineers for investigation?